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Mermaids RestaurantModern Australian Burleigh Heads Beach Pavillion 43 Goodwin Terrace
Send To Friend Average User Review, User Reviews (5)
Displaying 1 - 5 of 5 Reviews 1 Posted 07 Feb 2010 by Crawl Worst dining experience I've ever had. Right from the start the staff showed they had no idea how to run a dining facility. Poor people skills and no direction, the apparent manager (if you believe her) was discovered to have had only weeks experience in the Restaurant. She was rude and offered no leadership to her staff. The table waiters showed no knowledge of the menu and appeared to lack any understanding of the hospitality game. The food was more then disappointing, tastless and well over priced. (Not one of our group of 14 expressed that they enjoyed their food.) The location of the restaurant was the only positive point though this was nowhere near enought to save the experience. We will not be back. Posted 07 Oct 2009 by luv2dineout 3 stars is for the location. The decor is terribly dated...a lick of white paint 12months ago made no improvement. Needs a big lift. Food always just average, and staff are generally good, but can be a bit neglectful at times. Only reason to go here is to watch the ocean. I hope they fix the place up because its such a waste. Posted 12 May 2008 by the brad Fantastic position for a restaurant. A local icon in dining, but also very challenging conditions for staff, lets spare a thought for them. Posted 23 Mar 2008 by Burleigh_Foodie Well we gave it another go and it wasn't much better...we went for lunch and it was incredibly hot...even with the weather shades open...so we weren't comfortable and the bubbles had to be consumed quickly to avoid insects :- The food was OK, I wouldn't go out of my way to order it AGAIN but I did like the idea of the champage and watermelon oysters as a starter and I wasn't disappointed...sadly the starter was the best part of the dining experience so we won't be back. With incredibly small overpriced portions that lack on variety and taste we will go upstairs. Posted 28 Nov 2007 by Burleigh_Foodie Whilst they may do a roaring trade for breakfast and morning teas, I have been disappointed on the two or three occassions we've dined her in the evening. The smell of the chlorine coming from the Pavillion Pool doesn't add to the ambience at all...and the lack of aircondiitoning/ventilation doesn't help either. The menu is OK, wouldn't say GREAT...the options are really not various enough. Service was a little flat last time we dined here yet it was the service that made us return (thinking perhaps we'd just chosen meals that weren't to our liking). All in all this is a GREAT spot for a restaurant but I don't think the restaurant itself is great for the spot. Login to review this listingYou need to register as a member or login to post reviews on listings.
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